“I am proud of the NCH team for their dedication to patient safety and quality,” said Carlos Quintero, MD, Chief Quality Officer, NCH Healthcare System. Transparency with our staff and community, along with inviting physicians, both independent and employed, to be part of the decision-making process have contributed to the exceptional grades we have received today. Carlos Quintero, to focus efforts on improving quality with an exceptional patient experience. Kristin Mascotti and Chief Quality Officer, Dr.
We have pulled together a team led by our Chief Medical Officer, Dr. We have transformed the way we review data to improve our quality metrics and enhance the patient experience. In the past two years, NCH has come a long way to achieve today’s A grade from Leapfrog. An “A” grade from the Leapfrog Group is the gold standard when it comes to patient safety and is a major achievement for those who earn it. More patients are demanding transparency from their health care providers and are turning to independent organizations, such as the Leapfrog Group, in an effort to provide confirmation on the choices they make when looking for quality care. The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harm to patients. This national distinction recognizes our achievements in protecting patients from harm and error in the hospital. – NovemNCH Baker Hospital and NCH North Naples Hospital have both received an “A” Leapfrog Hospital Safety Grade for fall 2021. For details on sources, click here.Naples, Florida, Nov. Higher scores indicate more effective communication than lower scores. Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient will need to be readmitted to the hospital.īased on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively this hospital communicated with patients about the help they would need after discharge relative to patients’ perspectives of how effectively other hospitals communicated with their patients. The measure also summarizes how often patients reported that they were given written information about symptoms or health problems to watch for during their recovery. The Communication about Discharge measure summarizes how well the hospital staff communicated with patients about the help they would need at home after leaving the hospital. Patients’ perspectives of care are an important part of patient safety.
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